Support happens in the Summit Mods Discord: join, open a ticket, tell us what you need, and we’ll take it from there. Share order details in your ticket, never in public channels. While you’re there, you’ll find sneak peeks and release news too.
Where to ask
| What it is about | Where |
|---|---|
| A product not working as described | A ticket in our Discord |
| An order, payment or refund | A ticket in our Discord |
| A question before buying, or a quote | A ticket in our Discord |
| A privacy request, or anything legal | hello@summitmods.com |
You never need a Discord account to make a privacy request, ask for a refund or use your consumer rights: email us instead.
What to include
- The product and the version you have.
- Your Tebex transaction ID (starts with
tbx-) if it is about something you bought. - Your framework and its version (Qbox, QBCore, ESX), and your server artifact version.
- What you expected, what happened, and the steps to make it happen again.
- Any errors from the server console or the client (F8) console, as text rather than a photo.
What we support
We support the current version of each product on the frameworks its product page lists. We can’t support edited copies of a product, or conflicts with other resources we haven’t tested against, but we will always tell you what we can find.